1.855.660.2555

Key Support Resources

Online Knowledge Base  Free!

• Designed for floor staff training
• Basic User Instructions
• Starter Videos

Phone Support

+1.416.221.2555

+1.855.660.2555

• General: Mon-Fri 9:00-17:00 EST
• Emergencies: 24/7
• Active Support Plan Members Only

Support Links  Free!

• Teamviewer Support
• Demo Room
• Upload your back-up to our secure Dropbox for testing (PIN required)

Exclusive Web Portal Updated!

(Click to Access)

• Articles for management
• Standard Configuration Videos
• Active Support Plan Members Only
• Registration & Approval Required

Submit your Support Ticket

Mobile Reporting Tool

• Access ACE reports to track your business from any web browser
• Limit access to authorized users
• Active Support Plan Members Only

• What is Emergency Support?
• What Hardware is ACE Retail 3000 compatible with?
• Software Licensing & Add-On Pricing
• Support Renewal Pricing
• Support Payment Forms

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